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> Home > Corporate > Privacy Policy

VeriSign Secure Site

Updated March 17, 2002

Generally, all visitors may (without submitting any personal data) freely browse www.UMAX.com ("UTI web sites" herein). For those visitors who do submit personal information, this entire document should be read and understood. Should you have other questions or concerns about this privacy policy, please send us an Email at webmaster@umax.com. UMAX Technologies, Inc. "UTI" reserves the right to make revisions to this policy. Access to the UTI Privacy Policy is available at the bottom of most pages located throughout www.UMAX.com.

UTI understands that privacy on the Internet is extremely important. We feel you should be fully aware of the terms and conditions surrounding the capture and use of information collected from the UTI web sites. This privacy policy discloses what information we gather, how we use it, and how to correct or change it. This privacy policy only covers the UTI web sites.

There are nine parts to this privacy policy.
  1. What are the kinds of information UTI gathers?

  2. How does UTI use the information?

  3. With whom does UTI share its information?

  4. How could users opt-out of situations?

  5. How could users find or access their information?

  6. How could users correct or update their information?

  7. How could users delete or deactivate their information?

  8. What are the limits to this policy?

  9. UTI is committed to users' privacy.


I. Information UTI Gathers

UTI gathers three types of information. 1. Personally identifiable information is collected when users fill out various forms. 2. Web site tracking data is collected when users access web pages. 3. The UMAX Store uses one cookie to store information.
  1. Personally Identifiable Information

    1. Product Registration -- Users may voluntarily register their product. Required fields include the visitor's first name, last name, Email address, mailing address, city, state/province, zip/postal code, product purchased, product serial number, and date of purchase.

      Under the Preferences section, users have the following three options. 1. A user may choose to stay off the UMAX mailing list. 2. If the user is on the mailing list, the user may choose to have Email delivered in HTML format or plain text. 3. A user may choose not to have his or her information shared with UMAX partners and affiliates.

      URL: https://www.UMAX.com/support/registration/

    2. UMAX Store Customer Account -- Users who purchase products from the UMAX Store are required to set up a customer account. Required fields include the visitor's first name, last name, Email address, mailing address, city, county, state/province, zip/postal code, telephone, payment method, and password.

      Under the Preferences section, users have the following three options. 1. A user may choose to stay off the UMAX mailing list. 2. If the user is on the mailing list, the user may choose to have Email delivered in HTML format or plain text. 3. A user may choose not to have his or her information shared with UMAX partners and affiliates.

      URL: https://www.UMAX.com/buy/account.jsp

  2. Web Site Tracking

    1. Standard Web Access Logs -- UTI records all accesses to all web pages and their embedded graphic/image files throughout www.umax.com in a standardized web server log format. Periodically, UTI runs the access logs through a web site analysis program and immediately deletes the access logs thereafter. The final analysis allows UTI to better understand traffic patterns and demographics. Standard web server logs do not contain any personally identifiable information.

    2. Tracking Specific Web Pages -- Upon accessing any UMAX product page or download driver page, data is collected and stored in a database. The information includes the IP Address, the URL accessed, the Referral URL, and the date. This level of web site tracking is more specific and permanent than the proceeding approach.

  3. Use of Cookies

    1. Definition -- A cookie is a file that a web site creates to store information on a user's computer. Cookies are controlled through an Internet browser (e.g., Netscape Communicator and Microsoft Internet Explorer). Users may manually disable cookies through their browser's preferences. By default, cookies are enabled in the Internet browser.

    2. UMAX Store -- The UMAX Store places one cookie on a visitor's computer. The data contained in the cookie does not store any personally indentifiable information. The benefit of using cookies is to make the online buying process as swift and efficient as possible.

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II. How UTI Uses Information

  1. Product Registration -- Information from product registration is used to send product and support updates either through Email distribution or traditional mail.

  2. UMAX Store Customer Account -- Information from a customer account is used to process and ship online orders from UMAX' warehouse facility to the customer's shipping address.

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III. With Whom UTI Shares Information

  1. The Corporate Family -- UTI is a subsidiary of UMAX Data Systems, Inc. and is affiliated with numerous sister companies in the United States and abroad. UTI expects to, and may, share some or all of your information with these other companies, in which case UTI will ask such entities to honor the promises in this policy. In addition, as part of a diligence review, UTI may disclose some or all of your personal information to a potential acquirer or merger partner, although in this case UTI would restrict their use and disclosure of this information.

  2. UMAX Partners and Affiliates -- UTI shares its "Product Registration" and "UMAX Store Customer Account" databases with its partners and affiliates. These third parties are strategic alliances that have been created to help users be more productive with UMAX products (e.g. training seminars and imaging solutions).

  3. Government Relations and Lawsuits -- In some cases, the government can compel the disclosure of information about you, and of course UTI will need to comply. However, irrespective of those situations, UTI can unilaterally turn over information about you to the government if it believes such disclosure to be appropriate, in which case you authorize it to do so. You also consent to UTI disclosing information about you to actual or potential parties to a lawsuit that UTI is or may become involved in (a) if it is required to do so, (b) if it reasonably believes that such disclosures will potentially mitigate its liability, or (c) to enforce its rights.

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IV. Opt-out Policy

Preferences described in "Product Registration" and "UMAX Store Customer Account" may be changed during registration and anytime thereafter. Your Email address and password are required to gain access to your information.

URL: Product Registration Preferences
URL: UMAX Store Customer Account Preferences
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V. Accessing Your Information

You can access all your personally identifiable information that we collect online and maintain by either clicking on the "My Profile" or "Customer Account" links. Your Email address and password are required to gain access to your information.

URL: Product Registration My Profile
URL: UMAX Store Customer Account
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VI. Correct/Update Policy

You can correct any factual errors in your personally identifiable information by either clicking on the "My Profile" or "Customer Account" links. Your Email address and password are required to gain access to your information.

URL: Product Registration My Profile
URL: UMAX Store Customer Account
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VII. Delete/Deactivate Policy

  1. General Policy -- Any user who wishes to have his or her information completely removed from any database may send an Email message to webhelp@umax.com. Deletions will be made within five working days.

  2. Mailing List -- Any user who wishes not to receive future Email distributions must change his or her preferences as stated in the preceeding "Opt-out Policy."

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VIII. Limits on UTI's Privacy Policy

An Internet web page is never perfect and always evolving, and thus UTI may inadvertently make uses or disclosures of your information in ways not contemplated by, or in direct contravention of, this policy. UTI will do its best to work with you if these types of situations arise, but your sole remedy in these cases is to have UTI try to rectify the problem as soon as it can.

In addition, although highly unlikely, it is possible for Internet transmissions containing your personal information to be intercepted by others. It is impossible for UTI to ensure the privacy and security of all transmissions made to and from the UTI web sites while in transit.

Of course, UTI does not control the privacy practices of its advertisers and other third party sites that it promotes or links to. If you click through a banner ad or link and submit your information to an advertiser, you will be subject to their privacy policies. Please make sure you understand these policies before submitting your information.
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IX. Commitment to Privacy

UTI has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, please keep in mind that there is no such thing as perfect security on the Internet.
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