Support

For Technical Support:

Please email your question to our support team.  support@umax.com  

All UMAX Astra scanners have been discontinued over 10 years and there is no driver support for those Astra scanners.


Please put scanner model, serial number, computer operating system, scanning software version in your email. 

 

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How can I find my old UMAX scanner driver or Windows 10 driver?

Power-Cycling is perhaps the #1 fix for technical support issues, resolving nearly half of reported problems.

How to install UMAX Powerlook 2100XL USB scanner at Windows 7?

How to install UMAX Powerlook 2100XL USB scanner at Windows 8?

Do I need Scanner Cleaning Service?

UMAX Scanner and Mac OS X

How to get my UMAX scanner repaired?

Do you have windows 7 or 8 driver for my old UMAX Astra Scanner?

Old UMAX Powerlook 2100XL SCSI scanner and Windows 7